If you notice synchronisation issues between your Rentalake calendar and another booking platform (for example: blocked dates not showing, or incorrect availability), follow these steps:
Go to the Calendar section in your Rentalake host area.
Click on the “Link a calendar” tab.
Delete the iCal links related to the platform causing the issue.
Reinsert these iCal links to restore the connection with the booking platform.
If the issue persists, we recommend contacting the customer service team of the relevant platform or Channel Manager, as well as our Rentalake support team.
If this does not answer your question or if you need help, please feel free to contact us using the form below by clicking on “Submit a request”.