1) Log in to your Rentalake account.
2) In the tab at the top right, click on the "Booking" button, as shown below.
3) You can then chat and get in touch with the host, as shown below. You will also have access to their phone number and email address once the cancellation policy period has expired. In the meantime, you will need to use the online messaging system exclusively.
If this does not answer your question or if you need assistance, please feel free to contact us through the form below by clicking on "Submit a request".